Secure & Reliable File Sharing

Security and reliability are at the core of everything we do to develop, deliver and support ShareVault. This priority is reflected in the functionality of our software, the choice of our data center partner and our own internal security procedures.

ShareVault Security Features:

• Data Encryption— ShareVault uses 256-bit SSL encryption certified by GeoTrust®
• Access Control— ShareVault provides access permissions at the group, user and file level.
• Policy-based Security— Control who can print, save, copy and paste, and whether or not they can access originals or PDFs only.
• PDF Security Features— Custom watermarking can include user ID, IP address, date and time.
• PDFtrak™— The ability to revoke the user’s right to open a file, even after it’s been saved.
• Inter-Group Privacy— Customizable privacy settings among users and groups
• Custom Confidentiality Agreements

Data Center Security & Reliability
ShareVault servers are located at a world-class data center, managed by an award-winning, high-end provider of managed hosting services. The data centers are SAS-70 type II and SSAE 16 certified, and offer comprehensive security and reliability through multiple levels of redundancy:

• High-availability Servers— ShareVault servers are based on a high-availability configuration, offering redundant, dual hot-swappable power supplies, network interface cards and RAID hard drives, so that most types of server hardware failures will go unnoticed with no downtime and no loss of data.
• Geographic redundancy— ShareVault servers are located in two different locations, with automated backups and failover capabilities.
• 24/7 monitoring— Servers are monitored by automated support systems that permit real-time analysis, review, and maintenance. Certified network technicians are on hand around the clock to assure rapid diagnosis and repair when necessary.
• Redundant network connectivity— Our data centers' tier-1 network connectivity provides multiple levels of redundancy.
• Redundant routers— Our data centers uses only fully redundant, enterprise-class routing equipment housed in its own secure, core routing room and fed with its own redundant power supply. Fiber carriers enter the facilities at disparate access points to ensure that there is no service failure, even in the unlikely event of a fiber cut.
• Backup power— Power systems in our data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, on-site diesel generators can run indefinitely. Generators are regularly tested to ensure functionality in the event of an emergency.
• Optimized cooling systems— Our data centers' HVAC (Heating Ventilation Air Conditioning) systems are N+1 redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. All air is circulated and filtered every 90 seconds to remove dust and contaminants.
• Redundant cabling— All cables to servers and routing equipment are securely tied down and cable racks suspended from the ceiling provide dual routes for all cables.
• Physical Security— Access to data centers is restricted by two-factor authentication including Biometric hand scanners. Data centers are physically isolated from everyone but level three technicians. Facilities are un-marked and public access is strictly forbidden. All entrances and common areas are monitored 24x7 via closed-circuit cameras.
• Fire suppression— An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start.
• Firewall— A server's firewall is the first line of defense against online attacks, which is why our data centers utilize high end hardware firewalls, and managed monitoring services.